If you would still like a refund or you are requesting the refund for another reason, please see the information below. If your music won't play, try to fix music playback issues. Option 2: Ask for a refund on Google Assistant For hardware devices: To return or get a refund for devices that you bought on the Google Store, go to the Google Store refunds page.Most emails with refund decisions arrive within 15 minutes, but they can take up to four working days.If you can't find the order, you may have bought it on a different Google Account.If you have multiple refund requests, repeat these steps for each item that you bought.You'll also receive an email with a refund decision. You'll get a message that says 'Thank you for sharing your concerns'.Complete the form and note that you'd like a refund.Choose the option that describes your situation.Select Request a refund or Report a problem.Find the order that you want to return.Select Payments and subscriptions Budget and order history.At the top right, click your profile icon.If you bought movies, books or other content: You may be able to request a refund more than 48 hours after your purchase (check policy below).

If it’s been less than 48 hours since you bought an app or made an in-app purchase: you can request a refund through Google Play.

Spotify customer service refund